Cancellation policy

Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you received the goods.

To exercise your right of withdrawal, you must inform us (Eternityanime, Mohamed Mohout, Blücherplatz 15-27, 52068 Aachen, eternityanime.shop@gmail.com) of your decision to withdraw from this contract by means of a clear statement (e.g. by e-mail).

Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you within 7 days of receiving the returned goods. We will use the same means of payment you used for the original transaction for this refund.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you within 7 days of receiving the returned goods. We will use the same means of payment you used for the original transaction for this refund.

Return costs
The buyer shall bear the costs of returning the goods.

Return process
The goods must be returned unused and in the condition in which they were received.